Outlines [ Bus Law 201 ] [ Bus 100 ] [ Mgmt 100 ] [ Mgmt 235 ] [ Mgmt 215 ] Chapter 8 - Leadership Skills Styles and Qualities Chapter 9 - Understanding & Motivating People At Work Chapter 10 - Effective Employee Communication Chapter 11 - Appraising_and_Developing_Employees Employment Discrimination Managing a Diverse Workforce Employment & Labor Law